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Account Manager (Outside Sales)

May 29, 2026

<h2>Overview</h2> PACE Supply is seeking a motivated and results-oriented Account Manager / Outside Sales professional to join our Twin Falls, Idaho Plumbing Division. This role involves managing a portfolio of established clients, fostering long-term customer relationships, and identifying new business opportunities to drive sales growth in the Twin Falls and surrounding areas.The ideal candidate is passionate about delivering value to customers by leveraging deep product expertise, competitive pricing, and outstanding customer service. They excel at building trust, cultivating strong partnerships, and contributing to the success of both our customers and PACE Supply. Key Responsibilities: <ul> <li>Sales Growth: Expand sales by building strong relationships with key stakeholders at PACE Supply and within assigned accounts, adding value through competitive pricing, product knowledge, and exceptional service.</li> <li>Customer Partnerships: Develop and maintain lasting partnerships with customers in the assigned territory while proactively seeking opportunities to engage and onboard new clients.</li> <li>Market Expertise: Stay up-to-date on market conditions, trends, and customer needs to inform strategy and strengthen relationships.</li> <li>Collaboration: Partner with management, branch employees, and peers to establish a network of support and drive mutual success.</li> </ul>If you’re a driven sales professional ready to grow your career with a leading plumbing distributor, apply today! <h2>Responsibilities</h2> Customer Facing Sales Calls <ul> <li>Calls on assigned customer list with regular intervals</li> <li>Articulates the organization’s value proposition (selling PACE Supply’s value proposition)</li> <li>Educates customers on how to differentiate from competitors and assists customers in their purchasing decisions</li> <li>Knows the value of building relationships and views this as a critical part of their success</li> <li>Manges time and schedules to be able to best serve customers</li> <li>Regularly follows new leads and establishing new accounts/customers</li> <li>Relays market conditions and information in sales meetings and to sales management</li> </ul> Sales Planning / Execution <ul> <li>Yearly / Monthly / Sales Planning</li> <li>Cold calling new prospects</li> <li>Execution of sales initaitves</li> <li>Job tracking / Market awareness</li> <li>Weekly call plannig</li> <li>Reviewing previous sales numbers</li> </ul> Customer Focus/Managing Work <ul> <li>Follows up on all job quotes for customers</li> <li>Maintains regular communications with internal divisions and look for opportunites for cross-divisional selling</li> <li>Upkeep of customer pricing and communication of same.</li> <li>Notifies customer of all product price increases</li> <li>Escalates customers needs as required (looking after the needs of the customer)</li> <li>Identifies market specific product needs and price points and communicates information internally</li> <li>Manages communication between customer and our vendor partners</li> <li>Effective management of internal and external customer relationships</li> </ul> <h2>Qualifications</h2> <ul> <li>High school diploma or equivalent, some college course work preferred; Bachelor’s degree preferred.</li> <li>Minimum experience 3 years' in the plumbing industry, idealy 5 years' experience with 2 years of inside plumbing sales</li> <li>Ability to manage complex projects and multi-task.</li> <li>Strong communication skills.</li> <li>Excellent organizational skills.</li> <li>Ability to flourish with minimal guidance, be proactive, and handle uncertainty.</li> <li>Proficient in Word, Excel, Outlook, and PowerPoint.</li> <li>Comfortable using a computer for various tasks.</li> <li>Accountability, Strong Work Ethic, Passion, Integrity, Respect, Employee Focused</li> <li>Attention to Detail, Following Directions, Results Oriented, Self Confidence, Self-Management, Using Common Sense, Consistency, Reliability, Emotional Control</li> <li>Organization/Planning, Coaching/Training, Time Management, Team Builder, Integrity, Competitiveness</li> <li>Proper Phone Etiquette, Phocas Dashboards, Zoom, Microsoft Office Suite Familiarity, Effective written and oral communication.</li> </ul> All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations. <h2>Work Environment</h2> Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to Idaho employment regulations. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...