Citrix Specialist

PracticeSuite is a fast growing practice management software company founded in Silicon Valley, and headquartered in Tampa Bay, FL.

Our headquarters are supported by our offices in India (Kochi, Mumbai, and Coimbatore) and Costa Rica (San Jose) which house our global support teams including engineering, inside sales, and support.

We don’t limit ourselves by brick-and-mortar boundaries when acquiring talent. At PracticeSuite, over 20% of our awesome employees work remotely.

We’re looking for people who have a passion for technology, and the skills to help us continue providing world-class service to more than 92,000 users across the United States. We offer competitive salaries, a casual work environment, excellent growth opportunity, and a full range of additional benefits for our employees.

Email Human Resources at career@practicesuite.com to submit a resume or inquire about available positions.
Citrix Specialist

Overview

PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level.

We are seeking a highly skilled Citrix Specialist to join our IT Infrastructure and Security team. The ideal candidate will have strong experience in Citrix XenApp, Windows Server administration, network and firewall configuration, and IT security compliance. This role requires both technical expertise and hands-on experience in managing enterprise-level infrastructure environments, ensuring optimal performance, reliability, and data protection.

Key Responsibilities

Design, configure, and maintain Citrix environments (preferably Citrix XenApp-based applications).

Manage and configure Active Directory (AD), including user accounts, permissions, and group policies.

Develop and implement Group Policy Objects (GPOs) to ensure secure and standardized configurations.

Handle network administration tasks including routing, switching, and VPN configuration.

Configure and maintain firewalls, security systems, and VPNs to ensure network and data protection.

Ensure adherence to IT security compliance standards and assist with internal and external audits.

Manage server configuration, monitoring, and performance optimization across multiple environments.

Participate in IT disaster recovery and business continuity planning.

Perform backup and recovery operations, ensuring data integrity and availability.

Configure and manage email servers, with preference for candidates experienced in open-source platforms.

Provide technical troubleshooting and support for Citrix, network, and server-related issues.

Collaborate with cross-functional teams to ensure smooth system integration and secure operations.

Maintain thorough documentation of systems, configurations, and procedures.

Qualifications & Certifications

MCSA (Microsoft Certified Solutions Associate)

MCSE (Microsoft Certified Solutions Expert)

MCITP (Microsoft Certified IT Professional)

CCNA (Cisco Certified Network Associate)

CCNP (Cisco Certified Network Professional)

Skills & Experience

5+ years of experience as a Citrix Developer, System Administrator, or Infrastructure Engineer.

Hands-on experience with Citrix XenApp and related Citrix management tools.

Proficiency in Active Directory, Group Policy, Windows Server, and network configuration.

Strong understanding of IT security frameworks, firewall management, and data protection policies.

Familiarity with open-source email servers (such as Zimbra, Postfix, or Roundcube) is a strong advantage.

Experience in backup and disaster recovery management.

Excellent troubleshooting skills and the ability to work independently.

Strong verbal and written communication skills in English.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...