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Endpoint Engineering Lead, Digital Workplace Services, Remote

July 31, 2026

<div>Date Posted: 2026-07-21 Country: United States of America Location: US-AZ-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required Lead Endpoint Engineer - Digital Workplace Services SDL Raytheon Digital Technology - Service Delivery Lead Team Classified Transformation Remote position - US Domestic locations only The Lead Endpoint Engineer (Workplace Service Delivery Lead Org) serves as a senior technical authority responsible for driving Raytheon's endpoint technology strategy in close partnership with RTX's enterprise Endpoint Technology teams. This role oversees the definition of requirements, evaluates and approves technical solutions and changes, manages user acceptance testing, and coordinates end-user change management across the organization. As Raytheon's designated voting representative on Enterprise review boards, the Lead Endpoint Engineer must possess deep expertise in endpoint technologies, including PC hardware standards, Microsoft platforms, security and cyber tooling, privilege management solutions, and critical client applications. The role requires regular collaboration with Digital service delivery leaders, cross-functional engineering partners, senior leadership, and external vendors to ensure Raytheon's endpoint ecosystem remains secure, reliable, and aligned with enterprise standards. What you Will Do: <ul><li>Endpoint Service Coordination: Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively.</li><li>User Experience Advocacy: Serve as the primary advocate for end-users, ensuring that endpoint technologies are meeting their needs and performance expectations.</li><li>Raytheon Representation: Represent Raytheon during Enterprise governance boards. Understand Raytheon's needs and represent them as the official voice for Raytheon when approving changes at the Enterprise level.</li><li>User Acceptance Testing Management: Establish and manage Raytheon's User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community.</li><li>Performance Issue Resolution: Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution.</li><li>Compliance Alignment: Ensure that all endpoint solutions and processes adhere to RTX's compliance standards, including security, data protection, and regulatory requirements.</li></ul> Qualifications You Must Have: <ul><li>Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years' experience</li><li>Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment.</li><li>Experience with evaluation of hardware performance and identifying issues for correction.</li><li>Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end-user support.</li><li>U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.</li></ul> Qualifications We Prefer: <ul><li>Familiarity with Raytheon's Engineering and Operations areas, especially with the groups responsible for managing critical endpoint environments.</li><li>Strong stakeholder management skills.</li><li>Ability to align cross-functional groups.</li><li>Strong troubleshooting and root cause analysis skills.</li></ul> What We Offer <ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li></ul> <ul><li>Relocation Eligibility - this role will be remote (see below), no relocation support will be provided.</li></ul> Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories). Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...