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Lead Software Engineer - MLIO Virtual Conversation assist

July 29, 2026

<div>Job Description As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Machine Learning Intelligence Operations, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications. Job responsibilities <ul><li>Collaborate with cross-functional teams, integrating partners, and key stakeholders to align on requirements, resolve dependencies, and ensure successful end-to-end project rollout</li><li>Experienced and skilled in using Terraform for infrastructure deployment; familiarity with EAC is an added advantage</li><li>Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors</li><li>Develops secure and high-quality production code, and reviews and debugs code written by others</li><li>Drives decisions that influence the product design, application functionality, and technical operations and processes</li><li>Hands-on experience with any Large Language Models, including making API calls, handling streaming responses (SSE/WebSocket), and managing end-to-end request lifecycle</li><li>General understanding of LLM performance considerations, including response latency, token usage and cost implications, and approaches to evaluating model output quality</li><li>Proficiency in prompt engineering techniques, including context window management, token budgeting, and applying foundational LLM use cases</li><li>Leverage Amazon Bedrock for model invocation and work alongside supporting AWS services</li><li>Familiarity with Agentic AI concepts</li><li>Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle</li><li>Influences peers and project decision-makers to consider the use and application of leading-edge technologies</li><li>Adds to the team culture of diversity, opportunity, inclusion, and respect</li></ul> Required qualifications, capabilities, and skills <ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience</li><li>Hands-on practical experience delivering system design, application development, testing, and operational stability</li><li>Advanced in one or more programming language(s) (Java, Python)</li><li>Practical AWS cloud native experience</li><li>Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., AI/ML, UI development, mobile development etc.)</li><li>Ability to tackle design and functionality problems independently with little to no oversight</li><li>Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field</li></ul> Preferred qualifications, capabilities, and skills <ul><li>Hands on experience with GenAI and AI Agents</li><li>Proficient and hands On with Terraform for Infrastructure Deployment and knowledge of EAC is a plus</li><li>Proficient and hands on with AWS Container Orchestration Services like ECS and EKS.</li><li>Experience with ML Engineering</li><li>Extensive experience with Amazon Web Services (AWS), including deploying, managing, and scaling applications using services such as EC2, S3, Lambda, and RDS</li><li>Proficiency in AWS security best practices and cost optimization strategies</li></ul> About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...