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Solutions Consultant - Miami Based

May 29, 2026

Solutions ConsultantLocation: Remote from MiamiTeam: Client ServicesWelcome to Maisa - Making AI Accountable!Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to their most complex processes.Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale.About the role...We're seeking a Solutions Consultant to join our Client Services team. You'll own the engagement from process discovery through solution design, right up to the build line. Your job is to deeply understand client automation use cases, architect the optimal Digital Worker solution, and produce specifications so clear that an AI Automation Engineer can build without ambiguity. You define the what and why; the engineer handles the how.What you'll do...Discovery and Analysis<ul dir="auto"><li dir="ltr">Lead process discovery sessions with client stakeholders, uncovering automation opportunities and mapping end-to-end workflows</li><li dir="ltr">Document AS-IS processes, identify inefficiencies, and assess automation potential</li><li dir="ltr">Gather and structure business requirements, constraints, and dependencies</li></ul>Solution Design<ul dir="auto"><li dir="ltr">Design TO-BE processes incorporating Digital Workers, defining where and how automation delivers value</li><li dir="ltr">Define scope, KPIs, and success criteria for each use case in collaboration with the client and delivery team</li><li dir="ltr">Create clear, actionable technical specifications including process flows, decision logic, integration points, and data mappings</li><li dir="ltr">Validate that proposed solutions are technically feasible and aligned with business objectives</li></ul>Handoff and Design Integrity<ul dir="auto"><li dir="ltr">Hand off specifications to AI Automation Engineers via formal design review, with no ambiguity and no assumptions left undocumented</li><li dir="ltr">Remain available during the build phase to clarify design intent and resolve specification questions</li><li dir="ltr">Review completed Digital Workers against the original design to confirm business objectives are met</li><li dir="ltr">Participate in UAT alongside the engineer to validate the solution matches the designed experience</li></ul>Stakeholder and Team Collaboration<ul dir="auto"><li dir="ltr">Own the client relationship throughout the engagement, translating between business and technical audiences</li><li dir="ltr">Scope and estimate work under time pressure, iterating as requirements evolve</li><li dir="ltr">Validate scope, assumptions, and feasibility on handoffs from pre-sales</li><li dir="ltr">Collaborate with Product and Engineering to relay field insights and influence the roadmap</li><li dir="ltr">Build reusable solution patterns, templates, and documentation that raise the bar for the whole team</li><li dir="ltr">Contribute to SOWs, change requests, and technical delivery documentation</li></ul>What you'll bring...<ul dir="auto"><li dir="ltr">Demonstrable experience in consultancy across solutions architecture, BPM/process consulting, or technical delivery at a relevant top company</li><li dir="ltr">Proven experience working with enterprise clients on process transformation or technology implementations</li><li dir="ltr">Demonstrated ability to run discovery sessions and whiteboard solution approaches on the spot</li><li dir="ltr">Strong process mapping skills, comfortable with AS-IS/TO-BE methodologies</li><li dir="ltr">Ability to produce technical specifications that engineering teams can execute against without ambiguity</li><li dir="ltr">Hands-on experience applying AI in practical business contexts, beyond prompting ChatGPT</li><li dir="ltr">Strong communication skills, able to hold credibility with both technical and business stakeholders</li><li dir="ltr">Experience scoping and estimating project work, including with imperfect information</li><li dir="ltr">Professional fluency in Spanish and English</li><li dir="ltr">Willingness to travel up to 25% of the time</li><li dir="ltr">Bachelor's or Master's degree in IT, Business, or related field</li></ul>Why join Maisa!You will be joining one of Europe's most exciting early-stage AI start-ups, where you'll have the opportunity to work with cutting-edge Agentic Process Automation that's reshaping how enterprises approach AI deployment. You'll directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges.Following our recent $25m Seed Round, backed by leading Venture Capital firms including Creandum, Forgepoint, NFX, and Village Global, we're scaling quickly and realising significant enterprise traction. This is your opportunity to work alongside deep technical and industry experts, where you will be challenged daily and accelerate your development.Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...