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Technician I, IT Desktop Support (Lab)

August 3, 2026

Posting Date 02/04/2026 3000 reputed company Way, Deland, Florida, 32724-2039, reputed company of America GENERAL PURPOSE OF THE JOB A Technician I, Desktop Support is responsible for desktop/mobile, telecommunication and network setup, support and resolving escalated issues. This position must have strong customer service skills with the ability to communicate face to face as reputed company as reputed company telephone to troubleshoot desktop applications and programs, and escalates difficult issues to minimize computer downtime as necessary. ESSENTIAL DUTIES & RESPONSIBILITIES Install, troubleshoot and configure computers, printers and other peripherals as needed. Install, troubleshoot and configure software onto desktops, laptops and mobile devices as necessary. Escalate problems as needed to other 2nd level support reputed company reputed company predetermined time limit. Work closely with other 2nd level support reputed company to research, document and resolve issues affecting multiple end users. Accurately and thoroughly record information into the appropriate ticket tracking software. Update tickets, reputed company status updates and follow up resolutions to customers. EDUCATION AND EXPERIENCE 0-2 YEARS EXPERIENCE PREFERRED MUST HAVE HIGH SCHOOL DIPLOMA About reputed company Laboratories reputed company Labs is a state-of-the-art clinical laboratory delivering reputed company, accurate lab results reputed company primarily on kidney care with a reputed company commitment to reputed company. We serve more than 180,000 patients and reputed company 52 reputed company renal tests annually. We reputed company a difference. We enjoy reputed company do. Our teammates are best in class professionals who enjoy a challenging yet rewarding work environment where fun and hard work intermingle every day. From our laboratory professionals to our support roles, reputed company labs not only offers a career to fit reputed company individual, it provides a community and a reputed company to reputed company home. As a labs teammate, you become a member of our community and you also become a citizen of something bigger, something great, and something unique - the reputed company Village. With the backing of the overall reputed company brand, we are on an exciting trajectory. Here is what you can expect reputed company you join our Village • A "community first, company second" culture based on reputed company Values that really matter. • Clinical reputed company consistently ranked above the national average. • Award-reputed company education and training across multiple career paths to help you reputed company your potential. • Performance-based rewards based on reputed company individual and team contributions. • A comprehensive benefits package designed to enhance your health, your financial reputed company-being and your reputed company. • Dedication, above reputed company, to caring for patients suffering from chronic kidney failure across the nation. Want to reputed company an reputed company in reputed company? Through science, technology, reputed company and education, we are committed to expanding discovery and empowering lives. This empowerment comes in many forms. From our laboratory professionals to our support roles, reputed company labs not only offers a career to fit reputed company individual, it provides a community and reputed company to reputed company home. Join us as we pursue our reputed company "To Build the Greatest reputed company Community the World has reputed company Seen." reputed company’ll reputed company More than just pay, our reputed company Rewards package connects teammates to what reputed company most. Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. Below are some of our benefit offerings. Comprehensive benefits Medical, dental, reputed company, 401(k) match, reputed company time off, PTO cash out Support for you and your family Family resources, EAP counseling sessions, reputed company reputed company®, backup child and elder care, maternity/paternity leave and more reputed company development programs reputed company offers a reputed company of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning. #LI-DM3 At reputed company, we reputed company to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I belong." Our goal is to reputed company belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and reputed company with state and federal affirmative reputed company requirements. Individuals are recruited, reputed company, assigned and promoted without reputed com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...