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Account Coordinator (On-Call Temp)

June 6, 2026

Cineverse is a global streaming technology and entertainment company with one of the world's largest portfolios of owned and operated streaming channels, all powered by its advanced, proprietary technology platform. Cineverse currently features enthusiast brands for subscription video on demand (SVOD), advertising-based video on demand (AVOD) and free, ad-supported streaming television (FAST) channels. Cineverse entertains consumers around the globe by providing premium feature film and television series, enthusiast streaming channels and technology services to some of the world's largest media, retail and technology companies. For more information, please visit <a href="https://www.cineverse.com/" target="_blank" rel="noopener noreferrer">www.cineverse.com</a>. <a href="https://url.us.m.mimecastprotect.com/s/cEDTCxkNvpHJLmKlf8fmIylkJq?domain=urldefense.proofpoint.com" target="_blank" rel="noopener noreferrer">Matchpoint</a> is an award-winning, AI-powered, automated media supply chain that transforms how media and entertainment companies manage and deliver streaming video assets. It was developed to address the challenges facing studios and content owners due to rising costs, complexity, and scale, by replacing manual, labor-intensive workflows with an intelligent, end-to-end system that works across hundreds of global FAST, AVOD, SVOD and CTV platforms via the product suite – <a href="https://url.us.m.mimecastprotect.com/s/UKPrCyPOrqhN76E1tMhxIxzgha?domain=urldefense.proofpoint.com" target="_blank" rel="noopener noreferrer">Dispatch</a> (content onboarding and delivery), <a href="https://url.us.m.mimecastprotect.com/s/Wu1cCzpNKrhRG8v1SgiXI9E7vB?domain=urldefense.proofpoint.com" target="_blank" rel="noopener noreferrer">Blueprint</a> (app building), and <a href="https://url.us.m.mimecastprotect.com/s/ajSkCAD7PRI9ZrMQhYsRIGRpAQ?domain=urldefense.proofpoint.com" target="_blank" rel="noopener noreferrer">Insights</a> (analytics) – which provides real-time control, transparency, scalability, and operational efficiency. With the recent additions of <a href="https://url.us.m.mimecastprotect.com/s/zxQSCBB7LVIVDP3GhWtKI2Gg4E?domain=urldefense.proofpoint.com" target="_blank" rel="noopener noreferrer">Giant Worldwide </a>and IndiCue, Matchpoint uniquely combines automation, enterprise-level execution, and advertising technology – going beyond traditional infrastructure to provide enhanced monetization, real-time content optimization, and high-volume distribution. We are seeking on‑call Temporary Account Coordinators who can support our Account Management Team on an as‑needed basis, sometimes with as little as one day’s notice. In this role, you will help ensure smooth fulfillment of client orders by providing day‑to‑day administrative and operational support. This position is ideal for individuals who are highly organized, adaptable, and comfortable managing multiple tasks in a fast‑moving environment. Key Responsibilities <ul> <li>Receive, and input client orders into internal project management system</li> <li>Request source assets from clients via email or via client systems</li> <li>Maintain production schedule based on client needs, due dates, and SLA</li> <li>Liaise with internal operations teams to ensure deadlines and client specifications are met</li> <li>Verify ingested assets meet minimum requirements and reject if they do not</li> <li>Ingest inbound source files to internal production servers</li> <li>Maintain asset repositories to ensure proper cataloging and archival of assets</li> <li>Provide daily updates on project statuses to local and overseas Account Management teams</li> <li>Communicate customer feedback to Account Management team</li> <li>Escalate rejections and/or delays in production to Account Managers</li> <li>File tickets for external rejections</li> <li>Perform other basic administrative duties as required</li> </ul> Essential Qualifications / Competencies <ul> <li>Experience with MS Office 365 suite of tools</li> <li>Strong written and verbal communication skills</li> <li>Organizational and time-management skills</li> <li>Dedication to quality with a problem-solving attitude</li> <li>Ability to prioritize based on immediate needs and changing production schedules</li> <li>Previous customer service experience preferred</li> <li>Experience with Smartsheets is a plus</li> </ul> Cineverse Giant Worldwide is an Equal Opportunity Employer and does not tolerate or promote discrimination or harassment of any kind. Cineverse Giant Worldwide does not discriminate on the basis of race, color, religion, sex, gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. All employment decisions are made on the basis of qualifications, merit, and business need.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...