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Food Safety & Quality Assurance Supervisor

June 6, 2026

About Misfits Market Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food. As Misfits we support our customers and mission by embracing our core values of Prioritizing our Customers Doing more with less Thinking Differently Respecting one another Moving deliberately and quickly Taking initiative and delivering About The Role The Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. This role serves as a lead and SQF Champion, leading quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer and regulatory standards. Additionally, the Supervisor serves as one of the "Voice of the Customer," analyzing feedback to drive improvements and providing essential support functions to the Operations/Quality Engineering team to ensure seamless operational excellence. This is not a desk job!!! You will be an active presence on the warehouse floor, bridging the gap between high-level quality strategy and daily operations. You will drive continuous improvement projects, analyze defect data to identify trends, and act as a cultural change agent, empowering our teams to take ownership of quality and safety. What You’ll Do Daily Core Quality & Food Safety <ul><li>Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards.</li><li>Conducts annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols.</li><li>Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes.</li><li>Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards. </li></ul>Employee Safety & Compliance <ul><li>Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards.</li><li>Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments.</li><li>Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements. </li></ul>Supplier Management & Regulatory Compliance <ul><li>Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records.</li><li>Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions.</li><li>Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements.</li><li>Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols. </li></ul>Engineering Support & Operations <ul><li>Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS.</li><li>Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System.</li><li>Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows. </li></ul>Leadership & Culture <ul><li>Builds awareness, training, and education programs to drive a culture of safety, quality, and accountability.</li><li>Provides continuous feedback, coaching, and regular performance reviews for the QA team.</li><li>Serves as a subject matter expert for USDA and PACA grading standards to support mission-based quality goals. </li></ul>Who You Are <ul><li>A Culture Change Agent: You know that Quality isn't about policing people; it's about coaching them. You can influence associates and managers alike to care about the details.</li><li>Analytical: You love Excel, Google Sheets, SQL, or Tableau. You don't just see numbers; you see the story they tell about our operations.</li><li>Resilient: Fulfillment centers are fast-paced environments. You can handle shifting priorities and keep a cool head under pressure.</li><li>A Problem Solver: You don't just put a band-aid on a problem; you find the root cause (5 Whys, Fishbone) and fix it forever. </li></ul>Qualifications <ul><li>Education: Bachelor’s degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field.</li><li>Experience: 2–5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment.</li><li>Technical Skills: * Strong proficiency in Data Analysis and Statistical Process Control.</li><ul><li>Experience with Project Management methodologies.</li><li>Knowledge of Lean Six Sigma principles (Green Belt is a plus).</li></ul><li>Food Safety: FDA PCQI Certified, USDA-AMS & FSIS, GFSI-specifically SQF Preactititioner, FSMA regulations, and HACCP Certified. </li><ul><li>Spanish-strongly preferred</li><li>Supplier Management experience</li><li>OSHA and Safety Management experience </li></ul><li>Soft Skills: Exceptional communication skills—ability to translate technical quality concepts into clear instructions for warehouse associates.</li><li>Physical Requirements: Ability to spend 50% of time on the warehouse floor in cold environments (36°F and below). </li></ul>Details Of Position & Benefits <ul><li>Salary range: $70,000 - $80,000 / year</li><li>Comprehensive medical, dental, and vision insurance</li><li>401(k) </li><li>Annual Misfits grocery box credit of $1200 paid in weekly installments</li><li>Life insurance</li><li>Paid vacation time</li><li>Paid holidays </li><li>Paid sick days</li><li>Commuter benefits </li></ul>Please see here for Misfits Market's Job Applicant Privacy Notice.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...