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Regional Director of Clinical Outreach
<div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> <p><strong>Discovery Behavioral Health </strong></p> <p>Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve. </p> <p>Since 1997, Discovery Behavioral Health has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options. </p> </div><p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Position Summary:</strong></span></p> <p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong> </strong><br>The Regional Director of Clinical Outreach is responsible for maintaining 85% or more occupancy of the programs in his/her assigned territory. This is accomplished by managing and supporting the Discovery Behavioral Health outreach representatives within the specific region. <br><br><strong>Essential Job Functions:</strong></span></p> <p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong> </strong><br>The Regional Director of Clinical Outreach is responsible for ensuring each of their outreach representatives achieves their monthly and quarterly activity, inquiry, and admissions goals by supporting the execution of:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Regional strategic planning with weekly phone calls </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Regional team bi-weekly phone calls </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ensuring rep achievement of weekly and monthly activity quotas – 40 1:1 meetings, 3 events (58 contacts a month), and 6-8 admissions minimally per month. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Development of annual and quarterly marketing plans </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Development of tiered referral database that yields appropriate admissions volume to achieve targeted goals </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Mentoring and refining presentation and meeting skills to assure appropriate and specific messaging that differentiates DBH programs and generates admissions </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Supporting representatives in business development efforts and mentoring as appropriate regarding admission target, strategic approach, and execution </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Monthly in field mentoring with 3 representatives </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Represent Discovery as needed at regional and national conferences</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ensure timely submissions of monthly mileage, visa, and expense reports to Concur.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ensure compliance with budget</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ensure appropriate maintenance of Sales Force database</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Collect and submit weekly marketing team highlights for director</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Conduct annual review, growth plan, and any additional PIPs as needed</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Manage regional reporting including inquiries, admissions, and census results; bonus results; expense budgets; trending information as requested</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Assure that the outreach team is responding to and supporting the admissions and clinical teams effectively. Maintain appropriate communication through discharge recommendations, identifying appropriate referral sources, and attending monthly treatment team meetings</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Hire and train any new hires needed regionally</span></li> </ul> <p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Core Competencies: </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ability to build and sustain trusting relationships with diverse individuals and groups.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ability to maintain confidentiality of sensitive information and adhering to ethical standards.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Actively offering assistance to team members when needed and celebrating team achievements collectively.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.</span></li> </ul> <p style="margin: 0in; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong> </strong></span></p> <p style="margin: 0in 0in 8pt; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Knowledge, Education, & Experience:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Bachelor’s degree (B.A.) from four-year college or university</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">At least three years’ experience working in direct outreach or clinical experience in the mental health field</span></li> </ul> <p style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> </p> <p>Employment Status: Full-Time</p> <p>Schedule: Exempt</p> <p>Work Location: Remote </p> <p>Compensation: Pay Range: $160,000 - $180,000/annually</p> <p> </p><div style="margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; white-space: normal; background-color: #ffffff;"> <p>Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce. </p> <p>We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.</p> </div>